SUPPORT

Frequently Asked Questions (FAQs)

Everything you need to know before booking. Can't find your answer? Email us at support@withneara.com and we'll get back to you within a few hours.

SUPPORT

What is Neara?

Is Neara a care agency?

Where does Neara operate?

Who is Neara for?

THE VISITS

What happen on a Neara visit?

How long is each visit?

How often can visits happen?

Can companions help with errands and appointments?

What companions do and don't do

THE COMPANION

How are companions vetted?

Will it always be the same companion?

How are we matched with a companion?

What if we don't get on with our companion?

THE UPDATE (NEARA NOTE)

What is the post-visit update?

Who receives the update?

What if something concerning happens during a visit?

PRICING & BOOKING

How much does Neara cost?

Is there a contract or minimum commitment?

Can Neara be funded through direct payments of social prescribing?

How do I cancel or reschedule a visit?

How do I get started?

Still have a questions?

We're a small team and we answer every email personally. Usually within a couple of hours.

Email Us

Frequently Asked Questions (FAQs)

How it Works

Become a Companion

For Professionals

For Care Homes

Privacy Policy

Terms of Service

Contact Us

Neara Blog

7 signs your elderly parent is lonely

Funding for companion visits

Living far from an ageing parent

Carer vs Companion

Elderly relative visiting guide

© 2026 Neara - Withneara.com

Frequently Asked Questions (FAQs)

How it Works

Become a Companion

For Professionals

For Care Homes

Privacy Policy

Terms of Service

Contact Us

Neara Blog

7 signs your elderly parent is lonely

Funding for companion visits

Living far from an ageing parent

Carer vs Companion

Elderly relative visiting guide

© 2026 Neara - Withneara.com